Privacy policy

Privacy policy of INNOVA3D by Cordonier Conseil

Date of last update: [Date].

Introduction
INNOVA3D by Cordonier Conseil, located at Route de Flanthey 2, 1978 Lens, Switzerland, registered under IDE number CHE-301.914.157, is committed to protecting the confidentiality and security of the personal information of its customers and visitors to its website. https://innova3d.ch/. This privacy policy details how we collect, use, share and protect your personal data.

Article 1: Collection of information

We collect personal information when you :

• Browse our website.
• Create an account or make a purchase online.
• Fill in a contact form or contact us by e-mail.
• Use our quote request or technical assistance services.

Types of information collected :

• Identification details : Surname, first name, e-mail address, telephone number.
• Transactional data : Information about your purchases, quotes and invoices.
• Technical data : IP address, connection data, browser type, operating system, site navigation path.

Article 2: Use of Information

The information collected is used for :

• To provide, operate and improve our 3D printing services.
• Manage your orders, payments and deliveries.
• Respond to your requests for assistance or quotes.
• To send you commercial communications, if you have given your consent.
• Comply with our legal and regulatory obligations.

Article 3: Sharing information

Your personal data may only be shared with :

• Service providers : For web hosting (Infomaniak in Switzerland), payment processing and delivery services.
• Legal authorities : If required by law or as part of legal proceedings.

We ensure that all third parties comply with security and confidentiality standards that comply with the regulations in force.

Article 4: Data storage and security

Your personal data is stored on secure servers in Switzerland, hosted by Infomaniak. We implement appropriate technical and organisational security measures to protect your data against :

• Unauthorised access.
• Misuse or disclosure.
• Loss, alteration or destruction.

Article 5: Cookies policy

Our site uses cookies to :

• Improving the user experience.
• Analyse site traffic.
• Customise the content offered.

For more details on our use of cookies and to adjust your preferences, please visit our Cookie Policy page.

Article 6: Users' rights

In accordance with RGPD and NLPDyou have the following rights:

• Right of access : Consult the personal data we hold on you.
• Right of rectification : Request the correction of inaccurate or incomplete data.
• Right of deletion : Request the deletion of your personal data.
• Right to limit : Limit the processing of your data in certain circumstances.
• Right to object : Oppose the processing of your data, in particular for commercial prospecting purposes.
• Right to portability : Receive your data in a structured, machine-readable format.

To exercise these rights, please contact us at legal@cordonier-conseil.ch.

Article 7: Changes to this Privacy Policy

We reserve the right to update this privacy policy to reflect changes in our practices or to comply with legal and regulatory developments. Any updates will be posted on this page with an updated revision date.

Article 8: Contact

If you have any questions about this privacy policy or wish to exercise your rights, please contact :

INNOVA3D by Cordonier Conseil
Route de Flanthey 2
1978 Lens, Switzerland
Telephone : +41 79 764 80 31
E-mail : legal@cordonier-conseil.ch